Our commitment to quality and your peace of mind
Our warranty covers cast iron and steel bathtubs in private homes for 5 years. For rental or other uses, the warranty lasts 2 years. It safeguards against issues like peeling or adhesion failure of the refinishing materials but applies exclusively to noncommercial usage.
The warranty becomes void if any of the following conditions occur:
If a problem occurs that is covered by this warranty, Red & S Group will take one of these actions:
Important: This warranty doesn't cover caulk, plumbing, or shower doors. Travel charges may apply if your fixture is outside our service area. To avoid voiding the warranty, notify Red & S Group within 72 hours of any issues.
Use only cleaners free from abrasives, bleach, or chlorine. Following these guidelines will help maintain your refinished surface and keep your warranty valid.
The standard color for Red & S Group refinishing is off-white. Custom colors may be available upon request.
Our workers are not trained plumbers and cannot do plumbing work. As a courtesy, they may help remove or replace pipes or fixtures if you ask. Any damage will be your responsibility.
Sometimes, we may need to remove or loosen handles, spouts, drain pieces, or overflow covers. Unless the pipes or fixtures are old or damaged, we will be responsible for those items.
Please Note: Tell our workers or the estimator if your plumbing is old or in bad shape. This way, we can take the proper precautions or leave it alone.
The fixture must cure for 24 hours after our workers finish. Do not use the fixture during this period, and keep the refinished/repaired areas completely dry.
5-Year Warranty
2-Year Warranty
Within 72 Hours
24 Hours Dry